Customer Experience AI Architect
Tasks
- Automate customer communications
- Build LLM GenAI applications
- Design and build AI tools and workflows
- Develop API integrations
- Drive adoption through enablement training and playbooks
- Ensure responsible AI governance and scalability
- Establish AI automation operating cadence
- Measure AI impact and iterate
- Partner with product and technology on AI architecture and onboarding
- Translate customer experience pain points into AI use cases
Perks/Benefits
Skills/Tech-stack
AI Agents | API Integration | Agentic Workflows | Application development | Artificial Intelligence | Data Quality | Data integration | Enterprise Architecture | Generative AI | LLM Application Development | LLM application | Language Models | Large Language Models | Machine Learning | Power BI | Privacy | Prompt engineering | RAG | Responsible AI | Retrieval-Augmented Generation | Security | Snowflake | Workflow automation
Education
N/A
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