Bilingual Outbound Enrollment Specialist
Tasks
- Answer member questions and address objections
- Collect health and background information
- Coordinate with care team for care coordination
- Document conversations and outcomes in internal systems
- Drive member activation and enrollment
- Explain program benefits
- Guide end to end enrollment process
- Maintain organized outreach pipeline
- Make outbound calls to eligible members
- Meet engagement and enrollment targets
- Perform follow up outreach
- Route members to clinical resources
Perks/Benefits
Skills/Tech-stack
Bilingual communication | Call Center | Call center operations | Cold calling | Consultative selling | Customer Relationship Management | Customer relationship | Inside sales | Member enrollment | Outbound calling | Persuasive communication | Relationship Management
Education
N/A
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