Data Analyst for Customer Experience (m/w/d)
Tasks
- Analyze qualitative and quantitative customer feedback
- Derive action recommendations from analytics
- Match customer feedback with customer data
- Measure statistical significance
- Perform topic modeling with large language models
- Prepare and visualize customer experience data
Perks/Benefits
- N/A
Skills/Tech-stack
Language Models | Language Processing | Large Language Models | Natural Language | Natural Language Processing | Power BI | Python | Qualtrics | SAS | SQL | Statistical Analysis | Tableau | Text Analytics | Topic Modeling
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Roles
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