E-Commerce Fulfillment & Customer Service Specialist
Tasks
- Coordinate with shipping carriers
- Coordinate with warehouses
- Ensure accurate and timely deliveries
- Handle customer inquiries
- Implement e commerce tools and platforms
- Maintain order data accuracy
- Manage order fulfillment operations
- Optimize fulfillment processes
- Process returns and claims
- Resolve fulfillment issues proactively
- Support B2B client shipments
- Track deliveries
Perks/Benefits
Skills/Tech-stack
Customer Service | Management systems | Order Management | Shipping logistics | Shopify | Warehouse Management | Warehouse Management Systems
Education
N/A
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