Application Production Support Engineer - Generative AI Tools- Assistant Vice Presiedent
Location(s): Pune, Maharashtra, India
INR 2500K-3500K (estimate) Senior-level Full Time
Tasks
- Automate support tasks
- Collaborate with engineering teams
- Coordinate stakeholder communication
- Create technical documentation
- Diagnose production issues
- Escalate incidents
- Identify performance bottlenecks
- Implement production fixes
- Improve support processes
- Investigate anomalies
- Maintain runbooks
- Monitor application health
- Participate in on-call rotation
- Perform incident management
- Prevent recurring issues
- Resolve API errors
- Track key metrics
- Update knowledge base articles
- Write automation scripts
Perks/Benefits
- N/A
Skills/Tech-stack
API | AWS | Automation | Azure | Bash | Change Management | Cloud platform | Datadog | DevOps | Docker | Generative AI | Google Cloud | Google Cloud Platform | Grafana | Incident Management | Kubernetes | MLOps | Machine Learning | Monitoring | Problem Management | Prometheus | Python | Scripting | Stakeholder management | Transformers
Education
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