Bellman (Contrato de Sustitución) - The Madrid EDITION

Tasks

• Answer telephones with proper etiquette
• Arrange guest transportation
• Assist guests loading and unloading vehicles
• Assist with luggage storage and retrieval
• Communicate parking procedures
• Explain room features to guests
• Follow company policies and procedures
• Greet guests and escort to rooms
• Inform guests about amenities and services
• Maintain guest and property security awareness
• Open doors and assist guests at entry and exit
• Provide directions to guests
• Record advance transportation requests
• Report accidents injuries and unsafe conditions
• Transport luggage to and from rooms

Perks/Benefits

• N/A

Skills/Tech-stack

Customer Service | Guest relations | Luggage handling | Safety Compliance | Telephone etiquette