Support Analyst - Integrations & Analytics

Atlanta, Boston, Louisville

USD 80K-107K (estimate) Mid-level Full Time

@ C...

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Found 15h ago

Tasks

Analyze data discrepancies across tools
Collaborate with global team to deliver customer experience
Confirm data accuracy based on customer inquiries
Gather customer feedback and communicate needs to product engineering
Help customers troubleshoot platform issues
Investigate trouble tickets using internal tools
Provide account management support
Provide technical support to sales success teams
Resolve customer tickets

Perks/Benefits

Skills/Tech-stack

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Support Analyst - Integrations & Analytics

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