Associate Enrollment and Eligibility Representative

Tasks

• Analyze transactional data
• Answer group eligibility questions
• Compare enrollment reports with system data
• Maintain sensitive documents security
• Manage member and group transaction inventory
• Perform clerical duties
• Prepare process and maintain member enrollments
• Reconcile eligibility discrepancies
• Reconcile enrollment reports
• Research enrollment errors
• Review CMS records
• Send CMS correspondence
• Send member correspondence
• Submit retroactive eligibility changes
• Support enrollment quality improvements
• Trend and quantify projects
• Verify enrollment status
• Verify member eligibility status

Perks/Benefits

• 401k contribution
• Comprehensive benefits
• Equity stock purchase
• Incentive and recognition programs
• Paid training
• Remote work flexibility

Skills/Tech-stack

Clerical Work | Customer Service | Data Analysis | Eligibility verification | Enrollment Administration | Microsoft Office | Microsoft Windows | Telephone support | Transactional Data | Transactional Data Analysis