Enrollment Agent I
Tasks
- Capture photographs and signatures
- Capture quality electronic fingerprints
- Complete biometric data capture processes
- Comply with enrollment center standards
- Maintain card inventory
- Maintain equipment inventory
- Maintain security and confidentiality policies
- Manage time keeping and shift schedules
- Perform basic maintenance on fingerprinting equipment
- Perform enrollment center sustainment
- Perform time sensitive trainings and briefings
- Process applicants in appropriate order
- Provide customer service
- Requisition supplies
- Scan required documents into database system
- Submit enrollment center photos
- Track applicant processing time
- Troubleshoot fingerprinting issues
- Upsell retail products and services
- Verify customer identity
Perks/Benefits
- N/A
Skills/Tech-stack
Biometric Data | Biometric Data Capture | Customer Service | Data Capture | Document scanning | Electronic Fingerprints | Fingerprinting | Microsoft Office | Photograph capture | Signature capture
Education
Roles
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