Analytics Solutions, Senior Associate – Capacity Planning
Mumbai, Maharashtra, India
INR 650K-764K (estimate) Mid-level Full Time
Tasks
- Adjust new hire plans to align with budget
- Build and maintain capacity planning models
- Communicate key risks to stakeholders
- Conduct ad hoc quantitative analysis
- Coordinate monthly planning cycles
- Create capacity outlook with headcount impacts
- Document forecast demand drivers
- Optimize new hire classes
- Produce headcount and service level walks
- Track advisor headcount across cohorts
Perks/Benefits
- N/A
Skills/Tech-stack
Alteryx | Artificial Intelligence | Call Center | Call center metrics | Capacity Planning | Forecasting | Machine Learning | Microsoft Excel | Microsoft PowerPoint | Microsoft SharePoint | Microsoft Teams | Microsoft Word | Power BI | Power Query | Project Management | Python | Scheduling | Staffing forecasting | Workforce Planning
Education
N/A
Roles
Analyst | Analytics | Analytics Engineer | Data Analyst | Engineer
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