Provider Enrollment Clerk - Tallahassee, FL - Hybrid

Tasks

• Collaborate with team and stakeholders
• Cross train team on customer service processes
• Elevate complex cases
• Follow up to confirm resolution
• Meet client SLAs
• Meet production targets
• Process client inquiries efficiently
• Respond to client questions
• Review and recommend procedure changes
• Update account history

Perks/Benefits

• Travel opportunities

Skills/Tech-stack

Customer Service | Help desk | Help desk software | Microsoft Office | Oral Communication | Problem Solving | Written communication