Director, CX Data Platforms & Action Systems
Tasks
- Align with enterprise data architecture
- Build data pipelines
- Define prioritization frameworks
- Deliver MVP solutions iteratively
- Design CX platform systems
- Detect data bias and reliability issues
- Develop data models
- Enable closed loop action
- Ensure analytics interpretability
- Ensure financial grounded outcomes
- Implement decision logic
- Implement journey analytics
- Integrate structured and unstructured data
- Own data quality and governance
- Translate customer signals into actions
- Unify Voice of Customer signals
Perks/Benefits
- 401k match
- Dependent care FSA match
- Gym and fitness reimbursement
- HSA contribution
- Medical/Dental/Vision insurance
- Paid parental leave
- Personal and healthcare financial literacy programs
- Remote work
- Tuition assistance
- Uncapped paid time off
- Wellness program incentives
Skills/Tech-stack
Agentic Systems | Analytics | Automation | Closed Loop | Closed Loop Analytics | Data Governance | Data Modeling | Data Pipelines | Data Quality | Data integration | Decisioning systems | Journey Analytics | Language Processing | Machine Learning | Natural Language | Natural Language Processing | Voice of Customer
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
Related jobs
-
Senior Director, Decision Analytics USD 200K-275KAI Automation | ARR | BI Visualization | CAC Payback | Change ManagementDental insurance | Disability insurance | Flexible paid time off | Health insurance | Life insuranceSenior-level Full TimeRemote US R22h ago
-
Director, Analytics & AI Solutions USD 160K-205KAdvanced Analytics | Analytics Strategy | Artificial Intelligence | BI platforms | Data Ecosystem401k | Dental insurance | Discounts | Health insurance | Hybrid scheduleExecutive-level Full TimeUniversal City, CA, United States R1d ago
-
Data Platform Architect USD 100K-150KAccess Management | Alation | Amazon Redshift | Apache Flink | Apache HudiSenior-level Full TimeUnited States - Remote R1d ago
-
Associate Director, Data Strategy & Analytics USD 103K-120KAttribution Modeling | BigQuery | Cohort Analysis | DBT | Data Modeling401k match | Dental insurance | Flexible parental leave | Health insurance | Hybrid work optionsMid-level Full TimeNew York R4d ago
-
Senior Director, Advanced Pharmacometrics, Quantitative Pharmacology and Pharmacometrics – Immuno-Oncology (Hybrid or Remote) USD 210K-331KArtificial Intelligence | Bayesian Hierarchical Models | Bayesian Inference | Clinical Trial Simulation | Clinical trialSenior-level Full TimeUSA - New Jersey - Rahway, … R4d ago
-
Director of Data Science, Credit Risk USD 185K-219KCausal Inference | Code review | Credit Risk | Credit Underwriting | Credit risk modeling401k match | Calm app subscription | Dental insurance | Disability coverage | Flexible scheduleExecutive-level Full TimeRemote, United States R4d ago
-
Senior Director - Crossix Analytics Services USD 200K-275KAnalytics | Customer Success | Data insights | Executive Communication | Life SciencesCharitable giving | Company-Paid Holidays | Dental insurance | Flexible PTO | Life insuranceSenior-level Full TimeNew York - New York City R5d ago
-
Director of Data Platform Engineering USD 180K-220KAccess Control | Amazon Redshift | Apache Airflow | Apache Flink | Apache KafkaComprehensive health coverage | Remote-first workplace | Unlimited PTOExecutive-level Full TimeRemote - United States R5d ago
-
Director, Strategy & Business Analytics USD 191K-220KDBT | Data Modeling | Data Visualization | Forecasting | Hypothesis TestingEmployee mentorship programs | Growth opportunities | Leadership development programsExecutive-level Full TimeUnited States R5d ago
-
Data Platform Architect USD 100K-175KAccess Management | Alation | Amazon Redshift | Apache Flink | Apache HudiRemote workSenior-level Full TimeUnited States - Remote R5d ago
-
VP, Digital Product - Provider Data Platforms USD 200K-343KAI decisioning | API Design | Access Control | Analytics enablement | Artificial Intelligence401k contribution | Comprehensive benefits package | Equity stock purchase | Incentive and recognition programs | Remote work optionExecutive-level Full TimeMinnetonka, Minnesota, UNITED STATES; REMOTE R5d ago
-
Director, Marketing Performance Analytics USD 150K-185KAI-enabled | AI-enabled analytics | Adobe Analytics | Advertising Platforms | Attribution401k retirement plan | Critical illness and accident plans | Dental insurance | Employee Discounts on Mountain Shuttles | Employee assistance programExecutive-level Full TimeHybrid, Remote, US R5d ago
-
Executive-level Full TimeRemote USA, United States R5d ago
-
Director, Data & Analytics - FL Health Plan (REMOTE) USD 140K-230KAnalytics | Analytics Methodologies | Change Management | Claims data | Data GovernanceCompetitive benefits package | Competitive compensation package | Remote workExecutive-level Full TimeUnited States R5d ago
-
Data Modeling | Data Pipelines | Excel | Model diagnostics | Predictive AnalyticsHybrid schedule | Occasional travel | Professional development | Remote workExecutive-level Full TimeBoston, Massachusetts, United States R6d ago
-
Advanced Analytics | Claims data | Claims data analysis | Dashboarding | Data AnalysisMid-level Full TimeBoston, Massachusetts, United States; Remote, United … R6d ago
-
Data Pipelines | Excel | Machine Learning | Predictive Modeling | PythonEmployee resource groups | Hybrid schedule | Occasional travel | Professional development opportunities | Remote workExecutive-level Full TimeBoston, MA, United States R6d ago
-
Director, Data Engineering USD 126K-222KAWS Lambda | Aerospike | Amazon Web Services | Autosys | CI/CDExecutive-level Full Time300 New Millennium Way, Durham NC, … R6d ago
-
Executive-level Full Time245 Summer St, Boston MA, United … R6d ago
-
Technical Director - ML & Algorithms USD 161K-225KAnomaly Detection | Apache Flink | Apache Spark | Auditability | Classification401k matching | Certificate reimbursement | Disability coverage | Health and wellness coverage | Leadership trainingExecutive-level Full TimeUnited States, Remote, United States R6d ago
-
Director, S2P Process, Controls & Analytics USD 180K-270KAI readiness | Automation | Budget Planning | Category Management | Change Management401k matching | Bonus eligibility | Commuting subsidy | Educational assistance | Equity awardsExecutive-level Full Time5000 - Vertex US - Fan … R6d ago
-
Director of Product – Enterprise Data & Analytics USD 122K-232KAPI | Agile | Artificial Intelligence | Azure | Data Architecture401k match | Adoption & Surrogacy Assistance | Career growth opportunities | Medical/Dental/Vision | Paid parental leaveExecutive-level Full TimePortland OR Suite 2020, United States R6d ago
-
Analytics & Reporting, Vice President USD 136K-164KArtificial Intelligence | Business Intelligence | Dashboard Development | Data Governance | Data LineageEducational assistance | Health and wellness benefits | Income replacement for qualified employees with disabilities | Paid Holidays | Paid maternity and parental bonding leaveExecutive-level Full TimeWatermark - 410 North Scottsdale Road, … R6d ago
-
Director of Data Quality and Operations USD 180K-210KCause analysis | Customer reporting | Data Auditing | Data Governance | Data IntegrityCollaborative team | Flexible work environment | In-person team meetings | Stock options | Unlimited PTOExecutive-level Full TimeUnited States - Remote R6d ago
-
VP Of Applied AI & Internal Systems USD 110K-125KAI Governance | API Integration | Access Management | Artificial Intelligence | Customer Relationship ManagementEntry-level Full TimeRemote, United States, United States R6d ago