IN_Senior Associate_GE4CX Conversational AI Developer_GCC_Advisory_Bangalore
Bengaluru Millenia, India
INR 2000K-4500K (estimate) Senior-level Full Time
Tasks
- Apply LLM prompt engineering and fine tuning for multimodal agents
- Build REST APIs webhooks and middleware integrations
- Configure agent assist knowledge recommendations and response suggestions
- Create CX insights and analytics dashboards
- Deploy scalable secure solutions on Google Cloud
- Design conversational AI workflows
- Develop intents entities playbooks prompts and fulfillment logic
- Ensure security compliance and customer data privacy
- Implement virtual agent and conversational AI using Dialogflow CX
- Integrate voice biometrics sentiment analysis and real time agent assist
- Perform end to end delivery testing deployment and hypercare
Perks/Benefits
- N/A
Skills/Tech-stack
AHT | API Management | Agent Assist | Apigee | Avaya | CSAT | CX Insights | Cisco | Cloud Run | Cloud Storage | Conversational AI | Dialogflow CX | Gemini APIs | Generative AI | Genesys | Google BigQuery | Google Gemini | Google Kubernetes | Google Kubernetes Engine | Kubernetes | Kubernetes Engine | Multi-Modal | Multi-modal AI | NPS | Node.js | Playbooks | PubSub | Python | RAG | REST APIs | SQL | Salesforce | Sentiment Analysis | Vertex AI | Voice Biometrics | Webhooks
Education
Roles
AI | AI Developer | AI Engineer | Conversational AI Developer | Developer | Engineer
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