Senior Solutions Engineer - Platform & Analytics
Remote - Miami, Florida, United States
R
USD 401K Senior-level Full Time
Tasks
- Advise customers on best practices
- Architect tailored communication solutions
- Collaborate with engineering and operations teams
- Conduct customer and internal training
- Conduct site surveys
- Coordinate cross-functional execution
- Deploy fixes with QA and engineering
- Develop and maintain solution documentation
- Identify customer needs
- Interface with customers
- Manage POC to service delivery handover
- Manage project plans
- Oversee system installation configuration and testing
- Perform feasibility studies
- Troubleshoot issues during POC
Perks/Benefits
- 401k match
- Dental benefits
- Flexible paid time off
- Health benefits
- Life insurance
- Monthly phone allowance
- Optical benefits
Skills/Tech-stack
Bash | Dashboarding | Data Pipelines | Data analytics | Grafana | Hyper-V | Hypervisor | IPFIX | JSON | JavaScript | KVM | Linux | Netflow | Networking | Observability | Python | REST APIs | SNMP | SQL | Syslog | Telemetry | VMware vSphere
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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