Application Production Support Engineer - Generative AI Tools- Assistant Vice President
TOWER B, EON FREE ZONE II, India
INR 1500K-6000K (estimate) Executive-level Full Time
Tasks
- Automate repetitive support tasks
- Collaborate with engineering teams
- Create runbooks and troubleshooting guides
- Diagnose production issues
- Escalate production incidents
- Follow incident management procedures
- Identify root cause
- Implement fixes
- Improve support processes
- Investigate performance bottlenecks
- Maintain technical documentation
- Monitor metrics and anomalies
- Participate in on-call rotation
- Resolve API errors
- Track application health
Perks/Benefits
Skills/Tech-stack
AWS | Azure | Bash | Change Management | Datadog | Docker | GCP | Grafana | Incident Management | Kubernetes | MLOps | Machine Learning | Problem Management | Prometheus | Python | Transformers
Education
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