Senior Director, Customer Fulfillment, North Europe

Tasks

• Align financial targets with controlling and finance
• Coordinate capacity planning and availability
• Create business cases and submit handling manuals
• Develop customer fulfilment strategy
• Drive supply chain transparency of availability and late volumes
• Ensure third party supplier service delivery
• Lead supply chain order book conversion
• Lead training coaching and team development
• Manage S and OP process
• Manage projects within timeline and budget
• Oversee order book entry to on time in full delivery
• Provide KPI reporting and business insights
• Resolve order issues and ensure product availability

Perks/Benefits

• N/A

Skills/Tech-stack

Business Analysis | Capacity Planning | Chain management | Cross-Functional Collaboration | Cross-functional | Customer satisfaction | Demand Planning | Financial Target Alignment | Functional collaboration | Inventory Management | Issue Resolution | KPI Reporting | Logistics | Order Management | Process Improvement | S and OP | Supplier management | Supply Chain | Supply Chain Analytics | Supply Chain Management | Third-party supplier management