Amazon Connect & GenAI Solutions Architect

United States, Canada R

USD 153K-204K (estimate) Senior-level Full Time

@ M...

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Found 1d ago

Tasks

Architect end to end AWS contact center solutions
Build chat widgets and agent desktops
Configure IAM VPC CloudWatch logging and security controls
Design event driven scalable cloud architectures
Design streaming APIs and event handling logic
Ensure compliance with security and governance standards
Implement GenAI solutions with LLMs
Integrate AI into customer and agent workflows
Integrate Amazon Connect with third party CRMs
Lead cross functional engineering DevOps and product teams

Perks/Benefits

Skills/Tech-stack

Education

N/A

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Amazon Connect & GenAI Solutions Architect

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