Technical Support Engineer L2

France, UK, Italy, Poland, Israel, Germany

GBP 72K-102K (estimate) Senior-level Full Time

@ D...

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Found 1d ago

Tasks

Communicate technical topics to customers
Coordinate with engineering on product quality
Create test plans
Create upgrade procedures
Develop internal tools
Isolate root cause
Manage on-call coverage
Provide weekend coverage
Reproduce customer issues in lab
Review product documentation
Support RAID storage systems
Triage customer issues
Troubleshoot EXAScaler appliances
Troubleshoot Lustre file systems

Perks/Benefits

Skills/Tech-stack

Countries

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Technical Support Engineer L2

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