Lead Technology Operations Analyst
R131-Bangalore, India
INR 3000K-5000K (estimate) Senior-level Full Time
Tasks
- Champion automation and observability initiatives
- Conduct operational reporting and service reviews
- Ensure SLA compliance
- Lead technology operations team
- Manage incidents and major outages
- Mentor and develop team members
- Minimize business impact during service restoration
- Oversee service health performance and availability
- Plan and execute patching maintenance and operational changes
- Provide 24x7 monitoring and production support
Perks/Benefits
- N/A
Skills/Tech-stack
AWS | Azure | Bash | Centreon | DNS | Datadog | Firewalls | Google Cloud | ITIL | Incident Management | Jira | Linux | Load balancers | Monitoring | Observability | PRTG | Powershell | Problem Management | Python | ServiceNow | SolarWinds | TCP/IP | VPN | Windows | Zabbix
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