Hybrid Data Analyst - Tableau & Contact Center Analytics (CT ONLY)

Southington, CT, USA R

USD 80K-100K Mid-level Full Time

@ A...

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Found 1d ago

Tasks

Analyze transcripts sentiment topic modeling QA scores agent performance
Automate recurring reporting and improve dashboard performance
Build Tableau dashboards
Identify trends anomalies CX improvement opportunities
Mine structured/unstructured data
Present visual narratives to stakeholders

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Skills/Tech-stack

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Hybrid Data Analyst - Tableau & Contact Center Analytics (CT ONLY)

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