Enrollment Team Lead
Tasks
- Analyze enrollment reconciliation data
- Answer questions for onshore and offshore teams
- Assist with audits
- Delegate tasks
- Develop and review policies and procedures
- Ensure compliance with CMS regulations
- Generate client reports
- Improve enrollment workflows
- Lead enrollment SME
- Maintain inboxes
- Manage Jira tickets
- Manage enrollment discrepancy queues
- Oversee correspondence submissions
- Process LEP
- Process RPC
- Process briefcases
- Provide coaching and training
- Report SLAs KPIs
- Research analyze CMS guidance
Perks/Benefits
- N/A
Skills/Tech-stack
CMS Regulations | CMS transaction files | Data Analysis | Enrollment Reconciliation | Jira | KPI Reporting | Medicare Advantage | Microsoft Access | Microsoft Excel | Microsoft PowerPoint | Microsoft Word | Process Improvement | SLA management | Workflow design
Education
Roles
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