Consultant IA / LLM & Cadrage ITSM (H/F)
Tasks
- Collaborate with development, operations, and business teams
- Create prompt templates for ticket categorization
- Define AI use cases
- Define performance metrics
- Design incident classification and assistance
- Develop orchestration APIs
- Document solutions and knowledge
- Ensure AI data security and privacy
- Evaluate AI solution performance
- Formalize requirements
- Integrate with ServiceNow and ITSM processes
- Tune machine learning mechanisms
Perks/Benefits
- Afterworks
- Family coverage
- Health insurance
- Long-term missions
- Paris location
- Training support
- Workplace flexibility
Skills/Tech-stack
API Development | Agile | Artificial Intelligence | Classification | Clustering | ITSM | Language Models | Large Language Models | Machine Learning | Prompt engineering | ServiceNow | Text Generation
Roles
AI | AI Consultant | Consultant | Engineer | LLM Engineer
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