Data Governance Analyst
Tasks
- Document data changes and ensure auditability
- Execute data cleansing and enrichment
- Identify discrepancies across CRM and finance systems
- Maintain SLAs for account validation and updates
- Maintain customer account hierarchies
- Manage data governance requests through case management
- Map customer relationships
- Monitor customer master data quality
- Recommend improvements to data governance processes
- Resolve duplicate and inconsistent customer records
Perks/Benefits
- N/A
Skills/Tech-stack
Account Hierarchy | Account hierarchy management | CRM data | CRM data management | Case management | Customer Master | Customer Master Data | Data Cleansing | Data Enrichment | Data Governance | Data Management | Data Quality | Data Quality Management | Data auditability | Data integration | Hierarchy Management | Master Data | Master Data Management | Quality management | SLAs | Salesforce CRM
Education
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