Support Engineer III, Measurements & Data Science
Bengaluru, Karnataka, IND
INR 3150K-4500K (estimate) Senior-level Full Time
Tasks
- Build automation tools to reduce manual intervention
- Build metrics monitors and alarms
- Collaborate with development and product teams to resolve systemic issues
- Conduct technical mitigations and deep dives
- Develop self healing mechanisms and automated remediation
- Ensure high availability and performance of billing systems
- Identify root causes and implement corrective actions
- Implement generative ai solutions and intelligent agents
- Implement preventive measures and process improvements
- Maintain documentation of incidents resolutions and preventive actions
- Monitor system health and detect performance degradation
- Participate in on call rotations for automated self healing systems
- Perform root cause analysis for repeated incidents
- Provide technical support for billing applications
- Troubleshoot and debug distributed systems
- Use ai ml to predict and prevent system issues
Perks/Benefits
- N/A
Skills/Tech-stack
.NET | AWS | Alarms | Artificial Intelligence | Automation | Azure | C# | Cause analysis | Cloud platform | Distributed Systems | Google Cloud | Google Cloud Platform | Incident Management | Java | Machine Learning | Metrics | Monitoring | Python | Root Cause Analysis | Root cause | SQL | Self-healing
Education
N/A
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