Senior Data Analyst – Digital Customer Experience
Tasks
- Analyze customer behavior across digital channels
- Analyze web marketing and CRM data
- Create business stories from complex datasets
- Develop dashboards and reports
- Improve customer journeys and engagement
- Partner with Digital IT CRM and Marketing teams
- Support Customer 360 data initiatives
Perks/Benefits
- Flexible vacation and time off
- Hybrid working model
- Life insurance
- Mentorship
- Multisport card
- Paid Holidays
- Paid volunteering hours
- Private dental plan
- Private health plan
- Save as you earn share options
- Training subsidies for certifications and postgraduate studies
Skills/Tech-stack
Business Intelligence | CRM data | Customer Journey | Customer journey analysis | Dashboard Development | Data Governance | Data Quality | Data integration | Journey analysis | Marketing Analytics | Power BI | Web Analytics
Education
N/A
Roles
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