Data Platform Operations Engineer
Tasks
- Collect logs and metrics for incident analysis
- Escalate incidents with clear context
- Execute approved remediation steps
- Handle service requests in ticketing system
- Identify recurring issues and suggest alert improvements
- Monitor dashboards and alerts
- Participate in after hours on-call rotation
- Perform routine maintenance from runbooks
- Provide incident and maintenance status updates
- Respond to alerts using SOPs
- Rotate certificates and secrets
- Support workspace onboarding steps
- Triage incidents using logs and metrics
- Update operational runbooks and documentation
- Validate platform health
Perks/Benefits
- Community engagement opportunities
- Cross-functional development opportunities
- Employee resource groups
- Flexible vacation
- Personal days
- Sick days
- Tuition assistance
- Workplace accommodations
Skills/Tech-stack
Apache Spark | Azure Monitor | Bash | Call Support | Change Management | Cloud Concepts | Databricks | ITIL | Incident Management | Log Analytics | On-Call | On-call support | Powershell | Python | SQL | Scripting | Ticketing
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