AI/ML Engineer - Senior Manager
Tasks
- Automate support processes with LLMs
- Collaborate with cross-functional teams
- Create knowledge base
- Create test data
- Develop automation test cases
- Execute test plans
- Implement ITIL incident problem and change management
- Lead QA and support teams
- Manage incident management
- Mentor junior team members
- Optimize system performance
- Perform root cause analysis
- Report incident and QA metrics
- Validate data with SQL
Perks/Benefits
- Employee networks
- Flexible work/life support
- Inclusive development opportunities
- Paid volunteer days
Skills/Tech-stack
APIs | AWS | Automation Testing | Azure | CI/CD | Cause analysis | Change Management | Cloud infrastructure | DevOps | Functional testing | ITIL | Incident Management | Language Models | Large Language Models | Problem Management | Pytest | Python | Root Cause Analysis | Root cause | SQL | Selenium | Test Planning | Test automation
Education
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