Bellman - Conrad Singapore Orchard

Tasks

• Address guests by name
• Arrange taxis and limousines
• Assist departing guests with luggage
• Assist guests with luggage
• Assist with bell services requests
• Coordinate group arrivals and departures
• Deliver luggage to guest rooms
• Escort guests to rooms
• Handle room changes
• Maintain cleanliness of lobby and luggage storage areas
• Maintain luggage storage records
• Maneuver luggage trolleys safely
• Mann the main hotel entrance
• Provide guest directions and general information
• Provide personalized guest service
• Report defects in hotel areas
• Report guest complaints and special requests
• Respond to hotel emergencies and safety situations
• Run errands for guests and concierge

Perks/Benefits

• Health and welfare benefits
• Travel perks

Skills/Tech-stack

Communication | Customer Service | Guest service | Hospitality procedures | Safety Compliance | Teamwork | Time management