Operations Manager, Fulfillment Operations
Tasks
- Analyze metrics for continuous improvement
- Direct distribution operations
- Enforce safety standards
- Ensure customer satisfaction
- Ensure receiving storage handling and shipping compliance
- Escalate product related issues
- Hire train coach and motivate staff
- Implement strategies to increase productivity
- Lead recruiting
- Maintain product quality and legal compliance
- Manage fulfillment operations
- Manage human resources
- Oversee customer service
- Set team goals
- Share best practices across locations
- Track performance KPIs
Perks/Benefits
- 401k match
- Basic life insurance
- Comprehensive benefits package
- Dental insurance
- Flexible time off
- Medical insurance
- Paid Holidays
- Paid maternity & parental leave
- Paid sick leave
- Vision insurance
- Wellness days
Skills/Tech-stack
Data Analysis | KPI Management | Lean | Six Sigma
Education
Bachelor of Business Administration | Bachelor of Engineering | Bachelor of Operations Management | Bachelor of Science
Roles
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