Customer Analytics & Insights Associate Director
Tasks
- Define analytics strategy and roadmap
- Guide segmentation and audience scoring
- Integrate customer feedback into models
- Lead experimentation programs
- Oversee dashboard development and KPI frameworks
- Own stakeholder alignment
- Partner with data team for data pipeline development
- Publish insights and recommendations
Perks/Benefits
- N/A
Skills/Tech-stack
A/B | A/B Testing | Analytics | B testing | Business Analysis | CDPs | Customer Insights | Data Visualization | Data strategy | Experimentation Design | Journey Analytics | KPI frameworks | Multi-channel journey analytics | Multivariate Testing | Orchestration Platforms | Segmentation | Stakeholder management
Education
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