Analyst, Customer Fulfillment (Mandarin Speaker)
PHL - Makati, Philippines
PHP 420K-480K (estimate) Entry-level Full Time
Tasks
- Collaborate with e commerce systems issues
- Coordinate delivery dates
- Develop action plans to eliminate root cause
- Escalate stock allocation issues
- Identify process improvements
- Liaise with logistics and finance
- Maintain customer service performance reporting
- Manage customer orders
- Resolve customer inquiries
Perks/Benefits
Skills/Tech-stack
E-commerce | Order Management | Performance reporting | Process Improvement | SAP
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Roles
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