IN_Senior Associate_Agentic contact center ( Chatbots / Voicebots - Core.Ai) _GCC_Advisory_Bangalore
Bengaluru Millenia, India
INR 2486K-4144K (estimate) Senior-level Full Time
Tasks
- Architect RAG knowledge bases agent assist and auto quality audit systems
- Architect end to end contact centre transformation solutions
- Build and optimize voice bots chatbots email bots
- Develop microservices using Python and Node.js
- Ensure security scalability resilience and compliance
- Implement CI CD pipelines containerization and cloud native deployments
- Integrate IVR CRM ticketing and backend APIs
- Lead AI driven automation transformation projects
- Mentor junior developers and align solutions with business goals
Perks/Benefits
- N/A
Skills/Tech-stack
API first | API-first design | AWS | Agent Assist | Auto quality audit | Azure | CI/CD | CRM | Conversational AI | Docker | Driven systems | Dynamics 365 | Event Driven | Event Driven Systems | GDPR | GenAI | GitOps | Google Cloud | HIPAA | IVR | Kubernetes | Language Processing | Microservices | Microsoft Dynamics | Microsoft Dynamics 365 | Natural Language | Natural Language Processing | Node.js | PCI DSS | Python | Quality audit | RAG | Salesforce | ServiceNow | Zendesk
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