Customer Service & Data Analytics - Seasonal
Tasks
- Apply health and safety requirements
- Contribute to production targets and KPIs
- Follow data analysis protocols
- Identify and resolve data or process issues
- Participate in Kaizen continuous improvement
- Prepare and check reports for approval
- Produce genetic test results
- Produce parentage matching results
- Resolve customer queries related to laboratory reports
- Support escalated decision making
- Support quality management and ISO 17025 requirements
- Upload validated data to MINDA
Perks/Benefits
- Discounted disability insurance
- Discounted health insurance
- Discounted income insurance
- Discounted life insurance
- Employee shares scheme
- Extra leave days
- Flexible working options
- Free EV chargers
- Free onsite parking
- Wellbeing discounts
Skills/Tech-stack
CRM | Customer Service | Data Analysis | Database Management | Genetic testing | ISO 17025 | Kaizen | LIMS | MINDA | Parentage Matching | Process control | Quality management | Spreadsheet
Education
N/A
Regions
Countries
States
Cities
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