Technical Support Engineer | Robotic Kitchens (all genders welcome)
Tasks
- Analyze alerts and system states
- Communicate with customers and field operations
- Conduct structured error analysis
- Coordinate problem resolution with engineering
- Create playbooks for recurring scenarios
- Develop automation workflows and internal tools
- Document system data and incidents
- Monitor robotic systems remotely
- Optimize monitoring and support processes
- Perform incident management
Perks/Benefits
- Bike leasing
- Coaching and workshops
- Edenred City Card
- Flexible work hours
- Mental wellbeing platform
- Public Transit Ticket Subsidy
- Remote work flexibility
- Shift work allowance
- Team events
- Urban Sports Club membership subsidy
Skills/Tech-stack
Alert analysis | Automation | Containers | Documentation | Incident Management | Linux | Monitoring | Playbooks | Remote Support | Scripting | Server systems | Troubleshooting | Unix | Workflow development
Education
N/A
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