Machine Learning Engineer (After-sales Experience) - TikTok E-commerce Governance
Tasks
- Build decision making systems for responsibility attribution
- Build predictive risk models for transactions
- Collaborate with product operations and engineering to deploy models
- Develop NLP models for customer service conversations
- Develop machine learning models for after sales scenarios
- Develop multimodal models for complaint text and evidence
- Implement offline feature engineering pipelines
- Implement real time feature engineering pipelines
- Optimize deep learning models for refunds returns disputes
- Run A B experiments for resolution efficiency
Perks/Benefits
- N/A
Skills/Tech-stack
A/B | A/B Testing | B testing | Batch Processing | Data Processing | Deep learning | Feature Engineering | Language Processing | Machine Learning | Model Optimization | Multimodal Learning | Natural Language | Natural Language Processing | Real Time | Real-time Data | Real-time Data Processing
Education
N/A
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