Parts Customer Order & Fulfillment Specialist
Tasks
- Act as voice of customer for order escalations
- Drive order fulfillment processes across teams
- Interface with customers to meet fulfillment needs
- Maintain accurate order data quality
- Maintain customer relationships
- Manage order to remittance requests
- Manage shortages and returned material
- Monitor order management performance indicators
- Provide quote and order management communication
- Resolve customer parts fulfillment issues
- Support system enhancements for parts fulfillment
Perks/Benefits
- N/A
Skills/Tech-stack
Communication | Customer Service | Data Quality | Inventory Management | Order Management | Order fulfillment | Order to Remittance
Education
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