Technical Support Engineer
New York City, NY
USD 90K-125K Senior-level Full Time Found 6d ago
Tasks
- Assist pre-sales teams
- Build trust with customers
- Collaborate with Product, Engineering, and GTM teams
- Coordinate issue resolution across departments
- Create data visualizations
- Develop best practices and tools for diagnosis and performance optimization
- Diagnose complex technical issues with customers
- Improve automation and processes
- Participate in projects and on-call duties
- Support cloud services
- Troubleshoot SQL and data performance
Perks/Benefits
- 401k
- Dog-friendly office
- Equity
- FSA
- Flexible time off
- Health benefits
- Lunch program
- Paid parental leave
Skills/Tech-stack
AWS | Automation | BI | BigQuery | Cloud services | Collaboration | Communication | Customer support | Data Modeling | Data Visualization | Data Warehouse | Data analytics | Databricks | Documentation | GCP | Linux | Problem Solving | Product support | Python | Redshift | SQL | Snowflake | Technical Support | Troubleshooting
Regions
Countries
States
Cities
Language: en |
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