Guest Assistant Cum Bellman I Legacy Mekong Can Tho Autograph Collection

Tasks

• Activate room keys
• Adjust guest billing
• Answer guest requests
• Arrange guest transportation
• Assign rooms
• Coordinate with housekeeping
• Count and secure bank
• Follow up on guest requests
• Handle late check out requests
• Handle room changes
• Notify security of theft reports
• Operate telephone switchboard
• Process guest calls
• Process guest check ins
• Process guest check outs
• Process paid outs
• Process payments
• Process vouchers
• Provide change to cash guests
• Provide directions to guests
• Record guest calls
• Reissue room keys
• Run contingency lists
• Run credit card authorization reports
• Run daily reports
• Secure payments
• Track room status
• Verify billing

Perks/Benefits

• N/A

Skills/Tech-stack

Billing | Customer Service | Key Management | Loss prevention | Payment Processing | Room key management | Telephone Switchboard | Transportation coordination