AI Solution Engineer
Tasks
- Analyze logs
- Debug platform integrations
- Define quality standards
- Document issue patterns
- Escalate bugs to engineering
- Improve support documentation
- Improve support processes
- Investigate AI agent issues
- Investigate booking workflows
- Investigate call flows
- Investigate messaging workflows
- Provide customer communication updates
- Resolve customer issues
- Troubleshoot system problems
Perks/Benefits
Skills/Tech-stack
APIs | Debugging | JavaScript | Logging | SQL | Ticketing | Troubleshooting | Zendesk
Education
N/A
Roles
AI | AI Solution Engineer | Engineer | Solution Engineer | Solutions Engineer
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