Data Platform Operations Service Manager
Tasks
- Collaborate with data governance and architecture stakeholders
- Coordinate release management for data engineering products
- Define and track SLAs SLOs and KPIs
- Define standardized onboarding frameworks and runbooks
- Drive operational excellence and continuous improvement
- Ensure 24 7 monitoring alerting and response
- Ensure security regulatory and validation compliance
- Lead incident and outage stakeholder communication
- Lead root cause analysis for critical incidents
- Maintain SOPs runbooks and knowledge repositories
- Maintain incident problem change and release management
- Manage disaster recovery and resilience planning
- Manage environment patching upgrades and monitoring
- Manage risks issues and blockers escalation
- Manage team capacity capability and skills
- Oversee end to end onboarding of data pipelines
- Own day to day data platform operations
- Perform platform troubleshooting and optimization
- Plan lead and execute OPEX cost optimization
- Support CI CD pipelines and controlled promotion
Perks/Benefits
- N/A
Skills/Tech-stack
As-a-Service | Azure | Azure Data | Azure Data Factory | Azure Data Lake | Azure DevOps | Azure Purview | Azure Synapse | Azure Synapse Analytics | CI/CD | Cause analysis | Compliance | Data Factory | Data Governance | Data Lake | Data Security | Databricks | Disaster Recovery | ELT | ETL | Git | ITIL | Infrastructure as a Service | Monitoring | Observability | Platform as a Service | Root Cause Analysis | Root cause | SQL | Synapse Analytics | Unity Catalog
Education
N/A
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