Technical Support Engineer L1
Remote, United States
R
USD 132K-200K (estimate) Senior-level Full Time
Tasks
- Build customer relationships post-sale
- Communicate technical information clearly to customers
- Deliver high customer satisfaction
- Develop technical solutions for customer needs
- Educate customers on technical topics
- Manage and update support tickets
- Monitor storage environment remotely
- Proactively gather and share technical information
- Provide technical support for storage hardware and software
- Support work via email remote access and phone
- Troubleshoot technical issues
Perks/Benefits
Skills/Tech-stack
Customer Service | Linux | Mac OS | Networking | Problem analysis | Remote Support | Shell Scripting | Storage hardware | Storage software | Technical Support | Troubleshooting | Unix | Windows
Education
Roles
Related jobs
-
AWS | Amazon Redshift | Asana | Data Modeling | Data Warehousing401k matching | Dental insurance | Flexible work policy | Learning and development programs | Medical insuranceSenior-level Full TimeIdaho R1d ago
-
AWS | Asana | BI reporting | Basecamp | BigQuery401k matching | Dental insurance | Flexible work policy | Learning and development programs | Medical insuranceSenior-level Full TimeIllinois R1d ago
-
Senior Embedded Engineer USD 101K-129KAPI Design | ARM microcontrollers | Assembly | Bare Metal | Bluetooth401k company match | Career development | Company events | Full medical/dental/vision coverage | Gym membership stipendSenior-level Full TimeColumbia, MO (Headquarters) R1d ago
-
Data Engineering Specialist USD 87K-157KAWS | Agile | Ansible | Bitbucket | CI/CDAgile team collaboration | Secret clearanceSenior-level Full Time6314 Remote/Teleworker US, United States R1d ago
-
Senior Embedded Software Engineer USD 130K-160KARM | Automated testing | Build systems | C# | C++401k matching | Dental insurance | Employee stock purchase plan | Medical insurance | Paid HolidaysSenior-level Full TimeMelville, NY, United States R1d ago
-
Senior Machine Learning Engineer USD 127K-295KBoosting | Clustering | Data Mining | Docker | Elasticsearch401K company matching | Charitable giving match program | Employee stock purchase plan | Flexible time off | Health savings accountSenior-level Full TimeRemote, United States R1d ago
-
Robotics Field Service Engineer USD 58K-88KCMMS | Cause analysis | Controls systems | Corrective Maintenance | Electrical schematics401k | Cell phone reimbursement | Dental insurance | Employee assistance program | EquityMid-level Full TimeSan Francisco || Oakland, CA R5d ago
-
Machine Learning Engineer II USD 112K-179KAccelerated computing | Azure | Batch inference | Cloud Computing | Cost OptimizationMid-level Full TimeUSA TX Houston Hybrid, United States R5d ago
-
Freelance DevOps Engineer (Automation Systems) USD 120K-120KAlerting | Cloud Platforms | Docker | Fault Tolerance | High AvailabilityFlexible schedule | Fully remote | Performance bonusMid-level FreelanceUnited States - Remote R5d ago
-
Senior Machine Learning Engineering (Remote) USD 108K-270KAWS | Agent Frameworks | Agile | Azure | Bias detectionConference article support | Remote workSenior-level Full TimeDurham, North Carolina, United States of … R5d ago
-
Senior Embedded Software Engineer I USD 132K-200KAWS | Automated testing | BLE | Beam | C#401k employer match | Dental insurance | Employee stock purchase plan | Flexible PTO | Life insuranceSenior-level Full TimeUnited States R5d ago
-
Senior Big Data Engineer USD 190K-195KAWS CloudFormation | AWS Glue | AWS Lambda | AWS S3 | AWS Step FunctionsHealth insurance | Paid time off | Telecommuting permittedSenior-level Full TimeUnited States R6d ago
-
Accuracy | Computer Vision | Data Cleansing | Data Integrity | Data PreprocessingSenior-level Full TimeReston, VA - Remote R6d ago
-
Agile | Arduino | C# | C++ | Configuration Management401k match | Dental insurance | Education assistance | Employee assistance program | Flexible spending accountsEntry-level Full TimeFlorida, Orlando-FL R6d ago
-
Engineer 4, Software Development & Engineering-3343 USD 116K-190KAWS Redshift | Apache Hive | CPP | Consumer Privacy Protection | Consumer privacyRemote work option one or more days per weekSenior-level Full TimePA - West Chester, 1354 Boot … R6d ago
-
Data Engineer USD 61K-122KAWS | AWS Lambda | Agile | Amazon DynamoDB | Amazon RedshiftHealth insurance | Remote work within the U S | Retirement plan | Tuition reimbursementMid-level Full TimeUnited States of America : Remote R6d ago
-
Data Engineer USD 61K-122KAWS | AWS Lambda | Agile | Amazon DynamoDB | Amazon RDSCareer development | Education benefit FreeU | Free medical coverage | Remote work within US | Retirement savings planMid-level Full TimeUnited States of America : Remote R6d ago
-
AI Ops | API Development | Azure | Bash | C#401k | Dental insurance | Life insurance | Medical insurance | Paid time offMid-level Full TimeIrvine, CA, United States R7d ago
-
Senior-level Full TimeRemote, United States R7d ago
-
Data Analysis | Machine Mapping | Operational Monitoring | Performance Tuning | Process Automation401k match | Dental insurance | Health insurance | Life insurance | Long-term disabilitySenior-level Full TimeUnited States - Remote R7d ago
-
Data Engineer - Data Warehouse Architect USD 74K-125KApache Spark | CI/CD | Containerization | Data Governance | Data ModelingSenior-level Full TimeNationwide Remote Office (US99), United States R7d ago
-
Senior AI Engineer USD 155K-185KAWS | Agent Orchestration | CI/CD | ClickHouse | ContainerizationHealth benefits | Parental leave | Tuition reimbursement | Unlimited PTOSenior-level Full TimeHybrid (Austin, TX) R8d ago
-
Senior Full Stack AI Developer USD 145K-180KArtificial Intelligence | Cloud Computing | Continuous Delivery | Continuous integration | Language ModelsRemote workSenior-level Full TimeWork from home, VA, United States R8d ago
-
Senior-level Full TimeRemote, United States R8d ago
-
Sr. Data Engineer - Hybrid USD 117K-175KAWS | Amazon Web Services | Apache Spark | Big Data | CI/CD401k matching | Health insurance | Hybrid work schedule | Paid time offSenior-level Full TimeHartford CT- Home Office, United States R8d ago