Fulfillment Operations Team Leader
8043 Challis Rd, Brighton,MI 48116-7446, United States
USD 46K-78K Senior-level Full Time
Tasks
- Assume store leadership on duty responsibilities
- Create daily plans for the team
- Deliver guest experience commitments
- Ensure food safety compliance
- Ensure supplies are ordered and stocked
- Execute physical security processes
- Lead pickup and ship from store fulfillment
- Lead safety culture and incident response
- Model ethical conduct safety and compliance
- Observe performance and provide feedback
- Plan daily workload using planning tools
- Review fulfillment reporting and resolve gaps
- Review metrics and drive process improvements
- Support guest services including order pickup and Drive Up
- Support merchandise protection strategies
- Train and coach team on guest experience and operations
Perks/Benefits
- 401k match
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Long-term disability
- Paid Holidays
- Paid sick leave
- Paid vacation
- Short-term disability
- Vision insurance
Skills/Tech-stack
Adult beverage compliance | Cash handling | Coaching | Compliance Management | Employee development | Food safety | Guest service | Interviewing | Inventory Management | Metrics Analysis | Operational excellence | Performance Management | Physical security | Process Improvement | Safety Compliance | Scheduling | Team leadership | Training | Workload Planning
Education
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