Data Analyst (MI Analyst)
Home-Based - GBR, United Kingdom
R
GBP 34K-36K (estimate) Mid-level Full Time
Tasks
- Analyze operational performance using SLAs KPIs service metrics volumes and quality
- Collaborate with operations workforce planning quality and continuous improvement teams
- Create and maintain reporting packs for governance meetings
- Identify trends risks and opportunities through analysis
- Improve reporting solutions dashboards and MI processes
- Produce management information reports and dashboards
- Provide insights and recommendations to operational stakeholders
- Support ad hoc reporting and business intelligence requests
- Validate data accuracy investigate anomalies and improve data quality
Perks/Benefits
- Cycle to work scheme
- Discounts on retail and socialising
- Health and wellbeing benefits
- Life assurance
- Paid maternity adoption and shared parental leave
- Paid volunteer day
- Paternity pay
Skills/Tech-stack
Dashboarding | Data Quality | Data Visualization | Excel | KPI analysis | Operational analytics | Power BI | Reporting | SQL
Education
N/A
Roles
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