Process Optimization & Documentation Specialist

Tasks

• Analyze end-to-end processes
• Assess data and compliance risks
• Coach teams on process thinking and continuous improvement
• Coordinate flow design and data flows
• Coordinate product and contract implementation readiness checks
• Create process flows SOPs and work instructions
• Define documentation templates and standards
• Design workflow optimizations
• Facilitate process workshops
• Identify bottlenecks and risks
• Maintain documentation for system changes
• Manage documentation library
• Monitor impact using KPI dashboards
• Propose mitigation actions
• Support audits and internal controls
• Support testing in UAT and SIT

Perks/Benefits

• Birth or marriage premium
• Company car or mobility budget
• Discount on utilities
• Ecocheques
• End of year cheque
• Group insurance
• Home internet reimbursement
• Hospitalization insurance
• Hybrid work policy
• IPhone with subscription
• Insurance for accidental injuries
• Laptop provided
• Meal vouchers
• Public transport reimbursement
• Sport and culture cheques
• Year-end bonus

Skills/Tech-stack

Confluence | Data Documentation | Data Governance | Data integration | Documentation Management | KPI Monitoring | Lean | Lucidchart | MDM | Microsoft Visio | Miro | Operating procedures | Power BI | Process Governance | Process Mapping | Process Modeling | Process analytics | Quality management | RACI | SAP | SIT testing | SOP Development | SharePoint | Six Sigma | Standard Operating Procedures | Template development | UAT and SIT | UAT testing | Workflow design