CRM Analytics & Insight Analyst
Tasks
- Analyze campaign performance
- Analyze customer and transactional data
- Automate reporting on acquisition performance
- Build KPI dashboards
- Deliver CRM reporting and post campaign analysis
- Design and maintain CRM funnel dashboards
- Develop customer segmentation strategies
- Evaluate A/B test results
- Optimize campaign targeting
- Present insights to technical and non-technical audiences
- Upskill stakeholders on reporting and performance measurement
Perks/Benefits
- Annual leave
- Bank holidays
- Fitness centre
- Healthcare
- Hybrid work
- Pension
- Subsidised cafeteria
- Tax Saver Ticket
Skills/Tech-stack
A/B | A/B Testing | B testing | CRM Performance | CRM Performance Metrics | Customer Segmentation | Data Analysis | Data Visualization | Google Analytics | Google Analytics 4 | KPI Dashboards | Lifecycle Analysis | Performance Metrics | Power BI | SQL | Tableau
Education
N/A
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