Technical Support Engineer
Tasks
- Assist clients with escalated technical support issues
- Define technical problems and determine technical solutions
- Develop processes and best practices
- Liaise between client services and engineering and escalate issues
- Troubleshoot debug and implement code to resolve issues
- Update and repair client databases
Perks/Benefits
- N/A
Skills/Tech-stack
Active Directory | Azure AD | Learning Management System | Learning management | Learning management system integration | Management System | Microsoft SQL | Microsoft SQL Server | SAML SSO | SQL | SQL Server | System Integration
Education
Associate Degree | Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
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