Contact Center Data Engineer II
TX Dallas Greenville Office, United States
R
USD 88K-157K Mid-level Full Time
Tasks
- Build Power BI reporting solutions
- Build SQL based reporting solutions
- Build enterprise reports dashboards and visualizations
- Communicate insights to technical and non-technical stakeholders
- Design data solutions
- Develop and deploy analytical systems
- Evaluate data sources and validate data quality
- Improve data governance and reporting standards
- Lead root cause analysis for operational performance
- Mentor analysts and engineers
- Monitor metrics detect anomalies and outliers
- Translate business requirements into technical solutions
Perks/Benefits
- N/A
Skills/Tech-stack
Agile | Amazon CloudWatch | Amazon QuickSight | Csharp | DAX | Data Governance | Data Quality | Data Warehousing | DevOps | IVR | M | Power BI | Python | R | SAS | SQL | Source Control | Tableau | Workforce Management
Education
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