Senior Customer Success Manager-Industrial Analytics
United Kingdom - Remote
R
GBP 70K-88K (estimate) Senior-level Full Time
Tasks
- Anticipate customer challenges
- Conduct quarterly success reviews
- Coordinate with Product Training Support and Sales to deliver customer success
- Create customer success plans
- Drive product adoption
- Manage onboarding and training
- Oversee renewals and minimize churn
- Partner with Sales on expansions and upsells
Perks/Benefits
- Home-office allowance
- Internet reimbursement
- Mobile Phone Reimbursement
- Pet-friendly workspace
- Remote work
Skills/Tech-stack
Analytics Rollout | B2B SaaS | Cross-functional | Cross-functional project management | Customer Health | Customer Onboarding | Customer health metrics | Data analytics | Data-Driven Strategy | Data-driven | Digital Transformation | Executive Presentations | Health metrics | Industrial Data | Industrial data analytics | Process manufacturing | Project Management | Renewals management | Series data | Time Series | Time Series Data | Training delivery
Education
N/A
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