Robotics Field Engineer - MEX
Tasks
- Coordinate with service management and internal teams
- Diagnose robotic systems issues
- Document activities in CRM
- Guide customers through remote troubleshooting
- Manage customer hotline requests
- Provide feedback for continuous improvement
- Provide on site maintenance and programming support
- Provide on site repair and troubleshooting
- Provide remote technical support by phone and email
- Provide service reports
- Restore system operation
- Support commissioning and emergency interventions
- Support knowledge-sharing
- Track system performance and issues
Perks/Benefits
- N/A
Skills/Tech-stack
CRM | Control Systems | Customer support | Electrical Systems | Industrial Automation | Mechanical Systems | Robot programming | Robotics | Technical documentation | Troubleshooting
Education
Regions
Countries
States
Related jobs
-
Debugging | MongoDB | Python | Software Maintenance | TroubleshootingEntry-level Full TimeAguascalientes, MX4d ago
-
Data Management Engineer OnPrem ETL Pr MXN 336K-336KAb Initio | Autosys | Batch Processing | Code review | Data QualityHybrid work location | Technical support and incident management exposureMid-level Full TimeMexico R5d ago
-
AI Solution Leader MXN 841K-1100KAI Agents | Agent Orchestration | Automation | CRM | Code DevelopmentFlexible work schedule | In-person collaborationSenior-level Full TimeTWGUA - Teleworker/Offsite - Guadalajara (TWGUA), … R11d ago
-
.NET | Automation & Integration | C# | Copilot Studio | ERPMid-level Full TimeRamos Arizpe, Coahuila de Zaragoza12d ago
-
CRM | Control Systems | Electrical Systems | Industrial Automation | Mechanical SystemsTravel opportunitiesMid-level Full TimeQueretaro, Mexico25d ago
-
Software Development Advisor MXN 324K-360KAI Foundry | AI Search | Azure AI | Azure AI Foundry | Azure AI SearchMid-level Full TimeCiudad de Mexico, CMX, MX27d ago
-
Product Support Engineer (Teradyne Robotics, Mexico) MXN 239K-276KAutonomous Mobile Robots | Collaborative robots | Communication Protocols | Customer support | Diagnostic TestingExtensive Travel Across LATAMMid-level Full TimeSantiago de Queretaro, MX1mo ago