Robotics Field Engineer - MEX
Tasks
- Coordinate with service management and internal teams
- Diagnose robotic systems issues
- Document activities in CRM
- Guide customers through remote troubleshooting
- Manage customer hotline requests
- Provide feedback for continuous improvement
- Provide on site maintenance and programming support
- Provide on site repair and troubleshooting
- Provide remote technical support by phone and email
- Provide service reports
- Restore system operation
- Support commissioning and emergency interventions
- Support knowledge-sharing
- Track system performance and issues
Perks/Benefits
- N/A
Skills/Tech-stack
CRM | Control Systems | Customer support | Electrical Systems | Industrial Automation | Mechanical Systems | Robot programming | Robotics | Technical documentation | Troubleshooting
Education
Regions
Countries
States
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