T&T Consultant/Senior Consultant - ETP As Service/Operate (SAP Analytics Cloud ) - SEA

Tasks

• Coach analyst and consultant level staff
• Conduct root cause analysis
• Coordinate client communications
• Deliver permanent fixes
• Develop presentation materials
• Estimate enhancement effort
• Facilitate stakeholder discussions
• Follow AMS process and procedures
• Lead solution design discussions
• Maintain documentation
• Monitor fixes to ensure correct resolution
• Participate in continuous improvement
• Perform problem management
• Plan end to end enhancements
• Provide level 2 AMS support
• Provide level 3 AMS support
• Support application implementation
• Support business proposal development
• Support enhancement development
• Test and deliver enhancements
• Troubleshoot production incidents

Perks/Benefits

• N/A

Skills/Tech-stack

Analytics Cloud | Application Managed Services | Cause analysis | Debugging | Effort Estimation | Enhancement Planning | Incident Management | Integration | Managed Services | Problem Management | Root Cause Analysis | Root cause | SAP Analytics | SAP Analytics Cloud | SAP EPM | SAP Embedded BPC | Service Level | Service Level Agreement | Solution design | Testing